We believe that mission statements are often written but seldom adhered to as they are either difficult to understand or hard to measure against.
We have a very simple business philosophy at Equilibrium Finance built on sound business principles that you can judge us on:
- We will respond quickly to any request you make of us.
- You will not be kept waiting more than two hours before someone comes back to you during our business hours.
- We will keep you advised on a daily basis when you are transacting business with us in order that you are not left in the dark.
- We will be open and honest in all our dealings with you.
- We will not make false promises.
- Your dealing with us will always be with time served experienced individuals.
- We will use plain English and not industry jargon.
- Our customers will enjoy dealing with us.